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Privacy Policy

Welcome to Easy EMDR Inc (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.easy-emdr.com (“Site”) and use our teletherapy services. Please read this policy carefully. By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

Personal Information

We may collect and process the following personal information:

  • Contact Information: Name, address, email address, phone number.
  • Health Information: Medical history, mental health information, treatment details related to Eye Movement Desensitization and Reprocessing (EMDR) therapy.
  • Credentials: Professional licenses and certifications of therapists.
  • Payment Information: Billing details, credit card information (processed securely through third-party providers).
  • Usage Data: Information about how you use our Site and services, such as IP address, browser type, and access times.

Information from Third Parties

We may receive information about you from third parties, such as referral sources or other healthcare providers, to facilitate your care.

2. How We Use Your Information

We use your information to:

  • Provide Services: Facilitate teletherapy EMDR sessions, both in-person and remotely.
  • Communication: Respond to your inquiries, send appointment reminders, and provide updates about our services.
  • Billing and Payments: Process payments for services rendered.
  • Improve Our Services: Analyze usage patterns to enhance user experience and service offerings.
  • Compliance: Adhere to legal obligations and protect our rights.

3. Sharing Your Information

We may share your information in the following circumstances:

With Your Consent

We may disclose your information when you have given explicit consent to do so.

With Therapists

Your information is shared with licensed therapists who are providing teletherapy services to you.

Service Providers

We may engage trusted third-party service providers to perform functions on our behalf, such as payment processing, data storage, and IT services. These providers are contractually obligated to protect your information and may only use it for the purposes we specify.

Legal Requirements

We may disclose your information if required by law, such as to comply with a subpoena, legal process, or governmental request, or to protect our rights, property, or safety, or that of our clients or others.

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction, provided that the recipient agrees to uphold the terms of this Privacy Policy.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure Communication: We use HTTPS to ensure secure data transmission between your device and our servers.
  • Access Controls: Restricting access to personal information to authorized personnel only.
  • Regular Audits: Conducting regular security assessments and audits.

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. If you would like information removed, you may contact us depending on your jurisdiction to have data deleted or removed per the following section.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access: Request access to your personal information.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information, subject to certain exceptions.
  • Restriction: Request restriction of processing your personal information.
  • Objection: Object to the processing of your personal information under certain circumstances.

To exercise these rights, please contact us using the information provided in the Contact Us section below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies help us understand how you use our Site, remember your preferences, and provide personalized content. You can manage your cookie preferences through your browser settings.

8. Third-Party Services

Our Site may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

9. International Data Transfers

If you are accessing our services from outside your country of residence, your information may be transferred to, stored, and processed in countries other than your own. We take steps to ensure that your data is handled securely and in accordance with this Privacy Policy and applicable laws.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child under 18, we will take steps to delete such information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email or other means. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

  • Email: info@easy-emdr.com 
  • Phone: (612) 440-6206
  • Mailing Address:

Easy EMDR

662 S Warren Avenue

Palatine IL 60074

USA